This Privacy Policy describes how Trend Watchers, LLC ("Company," "we," "us," or "our"), operating CashCowEmails.com ("CashCowEmails" or the "Service"), collects, uses, discloses, and protects information when you use our website, dashboard, and related services. By using CashCowEmails, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
1.1 Account Information
When you create an account, we collect information such as your name, email address, password (stored in hashed form), business or brand name, and billing information processed through our payment provider.
1.2 Connected Provider Data
To operate the Service, you connect a third-party email provider (such as Mailchimp, ConvertKit, Klaviyo, ActiveCampaign, or similar) to your CashCowEmails account. By connecting a provider, you authorize us to access and process certain data from that account on your behalf, which may include:
- Your subscriber/contact list, including names, email addresses, tags, segments, and engagement history (opens, clicks, purchases) to the extent made available by your provider.
- Campaign, automation, and template data needed to plan, write, and send emails.
- Performance metrics (opens, clicks, conversions, unsubscribes, bounces) used to evaluate and improve the agent's strategy and copy for your account.
We refer to your subscriber and contact data collected through a connected provider as "Client Data." Client Data belongs to you (or your end users, as applicable) and is processed by us solely to provide the Service to you, as described in this Policy.
1.3 Usage and Device Information
We automatically collect certain technical information when you use the Service, including IP address, browser type, device information, log data, and usage patterns (such as pages visited and features used), typically through cookies and similar technologies.
1.4 Communications
If you contact us for support or otherwise, we collect the information you provide in that communication, including the content of your messages and any attachments.
2. How We Use Information
We use the information described above to:
- Provide, operate, and maintain the Service, including connecting to your email provider, generating strategy and copy, and scheduling and sending emails on your behalf.
- Process payments and manage your account, including subscriptions and prepaid balances.
- Train and tune the performance of the agent for your account specifically, such as adjusting send times, subject lines, and content based on your audience's engagement.
- Monitor, maintain, and improve the Service, including troubleshooting, security, and analytics on an aggregated or de-identified basis.
- Communicate with you about your account, updates, billing, security alerts, and support requests.
- Comply with legal obligations, enforce our agreements, and protect the rights, property, and safety of the Company, our users, and others.
3. How We Share Information
We do not sell your personal information or Client Data. We may share information in the following limited circumstances:
3.1 Service Providers
We share information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting, AI/language model providers used to generate email content and strategy, payment processing, analytics, and customer support tooling. These providers are authorized to use your information only as necessary to provide services to us and are bound by contractual obligations to protect it.
3.2 Your Connected Email Provider
To deliver emails on your behalf, the Service interacts with the email provider you have connected. Data flows to and from that provider as part of the normal operation of the Service, in accordance with your agreement with that provider and your authorization to us.
3.3 Legal Requirements
We may disclose information if required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a legal claim.
3.4 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction. We will take reasonable steps to ensure any successor honors the commitments made in this Policy, including the commitment not to sell Client Data.
3.5 With Your Consent
We may share information for other purposes if you direct us to do so or otherwise provide your consent.
4. Data Retention
We retain account information and Client Data for as long as your account is active and as needed to provide the Service. If you close your account or disconnect a provider, we will delete or de-identify Client Data within a reasonable period thereafter, except where retention is required to comply with legal obligations, resolve disputes, enforce our agreements, or maintain backups in accordance with our standard backup cycle.
5. Data Security
We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure, including encryption of data in transit and access controls limiting who within our organization can access Client Data and for what purpose. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to receive a copy of it in a portable format. You can manage most account information directly through your dashboard, disconnect a connected provider at any time (which stops further access to that provider's data), or contact us using the details below to exercise these rights. We will respond to verified requests in accordance with applicable law.
If you are an end user whose information appears in Client Data because a CashCowEmails customer has you on their subscriber list, requests regarding your personal information should generally be directed to that business, as they are the data controller for that relationship; we will assist our customers in responding to such requests as required by applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Service, keep you logged in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Service.
8. Children's Privacy
The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information.
9. International Data Transfers
We are based in the United States, and information we collect may be stored and processed in the United States or other countries where we or our service providers operate. By using the Service, you acknowledge that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated Policy on this page with a revised effective date, and, for material changes, will provide additional notice as appropriate (such as by email or an in-app notification). Your continued use of the Service after a change becomes effective constitutes your acceptance of the revised Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Trend Watchers, LLC d/b/a CashCowEmails.com
Email: please-reply@trendwatchers.co
BY USING CASHCOWEMAILS.COM AND CONNECTING YOUR EMAIL PROVIDER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY, INCLUDING OUR COMMITMENT NOT TO SELL YOUR CLIENT OR USER DATA.