This Refund Policy ("Policy") applies to all purchases, subscriptions, and prepaid balances made through CashCowEmails.com ("CashCowEmails," "we," "us," or "our"), a platform operated by Trend Watchers, LLC. By purchasing or maintaining any plan, subscription, credit balance, or service through CashCowEmails, you acknowledge and agree to the terms of this Policy in full.
1. All Sales Are Final
All charges, payments, and prepaid balances made to CashCowEmails are final and non-refundable, in whole or in part, regardless of the reason for the request. This includes, without limitation:
- Monthly, annual, or any other recurring subscription charges.
- One-time charges for plans, upgrades, add-ons, or credits.
- Prepaid balances, prepaid credits, or any funds deposited to your account in advance, including any unused or remaining portion of such balances.
- Charges for any billing period, whether the service was used in full, in part, or not at all during that period.
2. Why We Don't Offer Refunds
CashCowEmails operates as an “always-on” agent: once your account is active, the agent immediately begins performing work on your behalf, including planning your email strategy, generating copy, scheduling, and sending emails through your connected provider. This work is performed continuously for the entirety of any period you have paid for, using our own computing resources, third-party AI and infrastructure costs, and email delivery resources, regardless of whether you actively log in, review the output, or otherwise engage with the platform.
Because this work is performed and these resources are consumed on our end as soon as a billing period begins or a prepaid balance is funded, we consider our obligations for that period or balance fully delivered at the time of payment. As a result, charges are not eligible for partial or full refunds once incurred.
3. Prepaid Balances
Any prepaid balance, credit, or pack of credits purchased through CashCowEmails is non-refundable in full, including any portion that remains unused at the time of a cancellation, downgrade, account closure, or termination, whether initiated by you or by us. Prepaid balances do not carry a cash value and cannot be exchanged, redeemed, or converted to a refund under any circumstances.
4. Subscription Cancellations
You may cancel your subscription at any time through your account settings or by contacting us in writing. Cancellation will stop future billing for subsequent billing periods, but does not entitle you to a refund, prorated or otherwise, for the current or any prior billing period. Your access and the agent's activity will continue, as applicable, through the end of the billing period already paid for.
5. Chargebacks and Disputes
Initiating a chargeback, payment dispute, or reversal with your bank or payment provider instead of contacting us directly is a violation of this Policy and of our Terms of Service. We reserve the right to immediately suspend or terminate your account, revoke access to the Program and any affiliated programs, and pursue recovery of any disputed amounts, including associated fees, in the event of an unauthorized chargeback.
6. Service Interruptions
While we work to maintain reliable, uninterrupted service, occasional downtime, delays, or technical issues may occur. Such interruptions do not entitle you to a refund or credit. Our liability in connection with any service interruption is governed by the disclaimers and limitation of liability set out in our Terms of Service.
7. Billing Errors
This Policy does not limit your right to report a genuine billing error, such as being charged an incorrect amount, charged twice for the same billing period due to a processing error, or charged after a cancellation was properly submitted and confirmed before the renewal date. If you believe such an error has occurred, contact us within thirty (30) days of the charge at the email address below. We will review the charge and, at our sole discretion, correct verified billing errors. This Policy's “no refund” terms otherwise remain in full force and do not constitute an admission that any other charge was made in error.
8. Changes to This Policy
We reserve the right to update or modify this Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of CashCowEmails following any change constitutes your acceptance of the revised Policy. This Policy does not apply retroactively to charges already incurred.
9. Contact Us
If you have any questions about this Policy, please contact us at:
Trend Watchers, LLC d/b/a CashCowEmails.com
Email: please-reply@trendwatchers.co
BY PURCHASING OR MAINTAINING ANY PLAN, SUBSCRIPTION, OR PREPAID BALANCE WITH CASHCOWEMAILS.COM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE THAT ALL SUCH PAYMENTS ARE FINAL AND NON-REFUNDABLE.